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1990 - 2009 Midnight Graphix - Freelance Graphic and Web Design

  • Create custom artwork for web sites, print and banners for local musicians and business clients, Create, host, and maintain web sites for clients.

2005 - 2008 L & L Barbeque Islands - Web developer / Graphic designer

  • Re-designed the business web site to include e-commerce functions to allow customers to make purchases via the internet.
  • Re-designed business brochures used by venders that handle the companies products.
  • Created print advertisements for yellow page ads and direct mail programs.
  • Handled internet site traffic analysis reports for company.

1997 - 2005 Greyhound Lines, Inc. - Programmer / Analyst III

  • Advanced the corporate Internet site from just informational to include functions that allow clients to gather more complex data, and e-commerce functions to allow the purchase of products online. First year revenues surpassed ten million dollars.
  • Re-designed the corporate Internet / Intranet site graphics, navigation, and layout.
  • Designed, programmed and maintained applications for the corporate Internet site to allow the Marketing department to gather data, as well as utilizing that data to design marketing strategies that better target their audience.
  • Acted as Internet and Intranet network coordinator to streamline operations between the web development group, NT administrators, LAN administrators, and database administrators.
  • Documented all Policies and Procedures for security, customer and infrastructure support, and software - hardware upgrades to the Internet and Intranet servers.
  • Developed Perl solutions for complex Internet and Intranet business issues.
  • Developed Intranet applications that provide the employees with easy access to needed data, such as corporate wide communication and corporate telephone directory.
  • Maintained all subsidiary and partner web sites in the Greyhound family of national carriers.
  • Developed and maintained all Web Trends data and advertisement tracking for all corporate, subsidiary and partner web sites. Develop site traffic reports and chart traffic trends for all sites.
  • Developed cost / feature comparison reports for software solutions considered by the company and develop final business plans.
  • Developed and maintained training material for the helpdesk and ticket information center as well as conduct training sessions on tracking of web sales and problem trouble shooting.
  • Tracked and developed solutions to problems with WAN connections between US and Canadian Internet / Intranet network.
  • Tracked and monitored issues with connectivity of Internet / Intranet sites and mail servers throughout the US and Canadian network.

1995 - 1997 Stream International - Help Desk Mentor

  • Provided technical support to the help desk representatives on advanced technical problems.
  • Researched and documented advanced solutions for undocumented, advanced technical issues.
  • Created and maintained the corporate help desk information database in Intranet format that was attributed with decreasing call times by 50% and increasing company revenue by 30%.
  • Provided technical support for large corporate clients that required advanced knowledge in network connections using our products.

Graphics / Presentation Software

  • Photoshop 3 - CS4
  • Illustrator CS3 - CS4
  • Flash 4 - CS4
  • Imageready
  • Fireworks
  • After Effects CS4
  • CorelDraw 3 - X4
  • 3D Studio Max 4 - 2009
  • Poser 4 - 7
  • Bryce 4 - 5.5
  • Swift 3D
  • Face Gen

Programming Languages / Applications

  • HTML
  • XHTML
  • CSS
  • PERL
  • JavaScript
  • ASP
  • PHP
  • Dreamweaver
  • Homesite

Other Applications

  • Microsoft Office Suite
  • Adobe Acrobat
  • Web Trends
  • Microsoft Source Safe

TCJC Junior College - Fort Worth, Texas

  • Completion of select undergraduate coursework - 3.8 GPA

Springtown High School - Springtown, Texas

  • Graduated 1982 - Top 25%

Other Courses

  • Various Photoshop training seminars - essentials through advanced.
  • ASP DevCon
  • Web Development - Standards and usability.
  • Web Development - HTML - CSS creating cross browser compatible code.
  • Web Development - Design and color theory.
  • Perl programming basics & extensive self study.